Tickets
Capture every billable hour. At the job site.
Paper tickets get lost, delayed, or disputed. Digital field tickets in Aimsio mean accurate records, on-site signatures, and invoices ready the same day work is done.
Before & After
What changes when you switch to Aimsio
Without Digital Field Tickets
- Paper tickets get lost or damaged in the field - Soggy, torn, or left in a truck cab. Revenue walks out the door with them.
- Illegible handwriting causes billing errors - Office staff spend hours deciphering field notes and correcting mistakes before invoicing.
- Collecting client signatures delays billing - Waiting days for a signature means waiting days to send an invoice.
- Field and office working from different data - Data entry backlogs mean the office is always a step behind what happened on site.
With Aimsio Field Tickets
- Every hour captured digitally, at the job site - Crews log labor, equipment, and materials from any device, no paper to lose.
- Clean, complete records every time - Structured forms enforce required fields so tickets arrive at the office ready to invoice.
- Client approval before the crew leaves - On-screen signatures captured on site, so you can bill the same day.
- Field and office always in sync - Submitted tickets appear instantly, keeping billing and operations aligned in real time.
Core Capabilities
Everything you need to capture field work
From labor and equipment to client signatures - all captured digitally at the job site.
Digital Ticket Creation
Create field tickets directly from your phone or tablet at the job site. No paper, no double-entry. everything captured once in the system.
Labor & Equipment Capture
Record crew hours, equipment usage, and materials consumed directly on the ticket. Line items are pulled from your price book automatically so rates are always accurate.
Client E-Signature
Have clients sign tickets on-screen before you leave the site. The signature is captured, timestamped, and stored permanently with the ticket. Billing starts the same day.
Photo Attachments
Attach site photos directly to tickets as supporting documentation. Images are stored with the ticket and accessible for billing disputes.
Real-Time Sync
Tickets submitted in the field appear instantly in the office. No waiting, no manual transfers. Everyone sees the same data at the same time.
Approval Workflow
Route tickets through a structured approval chain before invoicing. Reviewers are notified, comments are tracked, and approvals are timestamped for a complete audit trail.
How It Works
From job site to invoice in three steps
Create the ticket in the field
Open a ticket on any device at the start of the job. Select the job, add crew members, equipment, and materials from your price book. Required fields ensure nothing gets missed. Tickets can also be generated from submitted timesheets so hours flow directly into billable records.
- Works on phone, tablet, and browser
- Pulls rates directly from your price book
- Required fields prevent incomplete submissions
Field Ticket CreationClick to Zoom Capture signature and photos on site
When the work is done, have the client or supervisor sign directly on the screen. Add site photos as supporting documentation. Everything is attached to the ticket before you leave the site.
- On-screen signature capture
- Photo attachments stored with the ticket
- Ticket submitted before leaving the site
On-Site Signature CaptureClick to Zoom Submit, approve, and invoice
Office staff review and approve submitted tickets from the dashboard. Once approved, convert tickets to invoices with one click. No re-keying, no delays, no lost data. Invoices sync directly to your accounting system.
- Structured approval workflow
- One-click conversion to invoice
- Syncs to QuickBooks, Sage, and more
Ticket to Invoice FlowClick to Zoom Getting customer signatures on work tickets directly in the field lets us turn work tickets into invoices much more rapidly. Time entry and tracking is greatly improved from any paper or Excel manual entry process.
Integrations
Works with the tools you already use
Aimsio connects to your accounting, payroll, and ERP systems - so data flows without double-entry.
QuickBooks Online
Sage Intacct
ADP
Explorer Eclipse
Sage 300
NetSuite
MS Nav
MS Business Central
Viewpoint Vista
AcumaticaFrequently asked questions
A field ticket in Aimsio is a digital record of work performed at a job site. It captures the labor hours, equipment, and materials used during a shift, along with client signatures and photo attachments. Field tickets are the primary input for billing and are linked directly to jobs, timesheets, and invoices.
Yes. Field workers can create, complete, and submit tickets from their phone, tablet, or browser using the Aimsio web portal or the iOS and Android apps. No paper, no double entry.
When the field ticket is complete, the field worker presents the device to the client or site supervisor. They sign directly on the screen using their finger or stylus. The signature is captured, timestamped, and stored permanently with the ticket - creating an unambiguous record of approval before the crew leaves the site.
Aimsio supports Field Tickets, LEMs (Labor, Equipment, and Materials), Work Tickets, and Daily Tickets. Required fields can be enforced on any ticket type to ensure complete data capture every time. For more advanced customization, Aimsio's Flexi Forms let you build ticket templates that match your specific contract and billing requirements. Learn more about Flexi Forms →
Once a field ticket is reviewed and approved by the office, it can be converted to an invoice with a single click. All line items, rates, and quantities carry over automatically. Invoices can then be synced to your accounting system - QuickBooks, Sage, NetSuite, and others - without any manual re-entry.
Aimsio Field Tickets are used by companies in oilfield services, pipeline construction, civil construction, hydrovac, industrial maintenance, and transportation. Any field service business that tracks time and materials at job sites and needs a reliable paper-free billing process will benefit from digital field tickets.
Field Tickets are included in every Aimsio plan: Lite, Essentials, Performance, and Ultimate. Compare product plans →
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