Features

Field Tickets Dispatch + Compliance Timesheets Invoices Job Costing Flexi-Forms See all features → What’s coming →

Industries

Oilfield Services Hydrovac Rail Construction Oilfield Construction Facility Inspection See all industries →

Use Cases

Digitize Field Tickets & LEMs Reduce Days-to-Invoice Replace Paper & Spreadsheets Real-Time Field Visibility Faster Approvals & Reduce Disputes See all use cases →
Pricing

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Company

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SECURITY & INFRASTRUCTURE

Your field data. Your client's financials. Protected.

Our customers count on us to keep their data safe. That's why we use the latest technology to host and store information.

99.9% Uptime SLA
Hourly Data backups
7 days Backup retention
SECURITY

How we protect your data

Restricted access, encrypted database connections, and redundant infrastructure.

Restricted Data Access

We restrict and monitor which Aimsio staff can access your data. Access is limited to roles that need it, such as Aimsio Developers and Implementation Team members.

Secured Database Connections

Database access requires an approved IP address, a private key, and two-step verification, over an encrypted connection. Outside direct access to the database is not allowed.

Restricted Server Access

Access to Aimsio's application servers is limited to the Aimsio Development team.

Redundant Server Farms

AWS runs several server farms with several backups, so an incident at one server farm doesn't put your data at risk.

INFRASTRUCTURE

Built for reliability at scale

Aimsio is built on Amazon Web Services (AWS), the cloud infrastructure trusted by millions of enterprise customers.

Application Hosting on AWS

Aimsio's application servers are hosted on Amazon Elastic Container Service (ECS), using Amazon EC2. Running in the cloud means no hardware to maintain, so we develop and deploy improvements faster and pass the cost savings on to our customers.

  • Server uptime of 99.99%, backed by AWS
  • AWS reports 7x fewer downtime hours than the next largest cloud provider

Document Storage on Amazon S3

Field attachments like form PDFs and images are stored on Amazon S3.

  • Reliable storage for large volumes of files
  • File history is saved and can be recovered if errors or faulty data occur
  • Designed by AWS for 99.999999999% durability
DATA STORAGE

Where your data lives

Your data is where you need it, when you need it.

Stored in Oregon

Customer data is securely stored in a data center in Oregon, on infrastructure built for security, reliability, and performance.

Backed Up Every Hour

Customer data is backed up every hour, and backups are kept for up to 7 days.

File Version History

When a file changes, the previous version is kept so you can revert to it if you need to.

Want the full details?

Download our Infrastructure and Security Overview for a comprehensive look at how we protect your data.

Infrastructure & Security Overview

Covers data storage, backup procedures, server uptime, compliance certifications, and more.

Download PDF

Have further questions?

Get a personalized demo with us, and we'll be happy to address any inquiries you may have regarding Aimsio's infrastructure and security.