FAQs

Aimsio is a Field Service Management software used by companies who have field operations. In other words, Aimsio is used by companies who dispatch resources (either crew or equipment) to job sites, and who need to capture time and material costs while on those job sites.

If your company uses paper, spreadsheets, or a software that isn’t solving your needs to do any of the following things, Aimsio could work for you:

  • Fill out timesheets
  • Fill out field tickets
  • Track and report on LEMs

The best way to know if Aimsio is right for your company is to request a demo

Aimsio is a Field Service Management software used by companies who have field operations.

Field Service Management software to digitize process on job sites or in the field

A Field Service Management software (FSM software) is a tool used by companies to digitize their process for work done on job sites or in the field. Once the work is captured on the job site, the FSM software is used to efficiently send that information back to the office for invoicing and reporting. Features in a FSM software can include dispatch, invoice, project tracking, estimation, purchase orders, and more. The goal of a FSM software is to provide a digitized solution to replace paper or other inefficient document workflows.


In most cases, the answer is ‘yes’. We have experience integrating clients’ Aimsio systems with their accounting software, it just depends on which accounting software you’re using. Some examples of accounting software that we have integrated with in the past include Sage, QuickBooks, Explorer Eclipse, and ViewPoint. To learn more, head over to our Integrations page on our website. If you’re still unsure, simply email us at sales@aimsio.com and we can set up a time to chat.

Aimsio integrates with accounting software

A computer in the office and an iOS device in the field to use Aimsio

To use Aimsio, you would need one person in the field with an iOS device and at least one person in the office with a computer and access to the internet.


Yes. If your field team is working at a job site that doesn’t have wifi or service, the Aimsio app will still work. Once they return to an area with wifi or service, the app will sync and all the information will be sent to the office.

Aimsio app works in offline mode and sync all the information once returned to online mode

Aimsio pricing based by modules or features

We’ve priced Aimsio based by module (or feature), not by user. It doesn’t matter how many people you have using Aimsio, the cost will stay the same. It also means that the price varies depending on which features you need. We offer discounts if you bundle certain features together and we’ll guide you through which features we think your company would need. If you’re interested in learning more about how much it would cost for your company to use Aimsio, request pricing.


Aimsio is a cloud-based app, meaning that your information is stored in the cloud, rather than on a server in your office or a remote data center. While this might sound unfamiliar, many companies do this. In fact, you’re probably already familiar with this type of technology. Some examples of other companies who store data in the cloud include Google Drive, Gmail, Dropbox, HubSpot, online banking, and MS Office...just to name a few. The cloud is safe - even safer than servers stored in your office. If you’re interested in reading more about the safety of cloud storage, this is a good place to start.

Safety of cloud storage

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